Drivers update

Permanently deleted user

• August 31, 2020 16:08

Hello, I have installed avira Prime. When I run detection of obsolete drivers its running for hours and it's finalizing .... and nothing happens. When I run Avira softeupdater pro ... for the detection of the drivers it writes: error of connection to the database, check your internet connection ... however I am well connected to the internet

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  Permanently deleted user

  • September 01, 2020 14:32

  Hey Linn,

  thanks for reaching out. A few more bits of information would be nice to dig into the details here:

  • What's the exact version number of Avira Prime that you are using?
  • Which Operating System do you use?

  Best
  Toni Ruch
  Avira Community Manager

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