VPN error. Unable to connect to the server. Try it again later.

Answered

Jaume Costa

• September 25, 2020 11:18

Impossible to connect to the VPN. The error "Unable to connect to the server. Try it again later."

I have uninstalled VPN Phantom and reinstalled by restarting windows but with the same result. Tried on another computer on my network also with Windows 10 and no problem. What can be the cause?

 

Yes 0 No

• 

  pascha45

  • September 25, 2020 11:46

  Hello Jaume,

  Your question has been forwarded to the support team. From there you will be informed after the check.

  If anything is still unclear, please let us know.

  Many greetings

  Yes 0 No
• 

  oon soo khaw

  • September 27, 2020 00:10

  I have same issue. how do I contact support?

  Yes 0 No
• 

  pascha45

  • September 27, 2020 06:36

  Hello oon soo khaw,

  Customers of Premium products with a valid license can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support 
  • https://support.avira.com/hc/en-us?utm_medium=KB&utm_source=CS&utm_term=refund

  Many greetings and a happy Sunday

  Yes 0 No

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