My Avira try to shut down my pc every morning

Completed

Permanently deleted user

• September 24, 2020 09:09

Dear Avira users

I have Avira Free release 1.0.37.11666 on my Win 7 Professional laptop

Since some months, at every computer start, after few minutes Avira runs a Computer Shut Down procedure with a countdown of 300 seconds... There is a pop up window telling that, you need to press the Cancel button, otherwise my pc is switched off !

How to eliminate this process ? Why this process in my pc ?

Is it itself a virus ? (apparently no virus is present but...)

Thanks a lot !

Marco

Yes 1 No

• 

  pascha45

  • September 25, 2020 05:55

  Hello Marco,

  Your contribution has been forwarded to the support team. After the review, the support team will contact you with further information.
  If anything is still unclear, please let us know, and we will be happy to help.

  Many greetings

  Yes 0 No
• 

  Mario Grotschar

  • October 26, 2020 17:44

  Has this been solved? I have the same issue now. 

  Yes 0 No
• 

  pascha45

  • October 26, 2020 20:49

  Hello Mario,

  Is it possible that you still have Win 7 on your system?

  You have already created a ticket with the support team. Please stick to one post, it makes no sense to create a 2nd ticket.
  You will receive further information on your questions from the support team.

  Thank you for your understanding.

  Many greetings

  Yes 0 No
• 

  Mario Grotschar

  • October 27, 2020 18:54

  Hi,

   

  I have added the details to the support ticket. 

  Just for completeness sake here my OS Version:

  Operating System
  Edition: Windows 10 Pro
  Version: 20H2

   

  It was an update from Win 7 to Win 10.

   

  BR

   

  Yes 0 No
• 

  pascha45

  • October 27, 2020 19:23

  Hello Mario,

  Thank you for your information.

  Kind regards

  Yes 0 No

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