avira phantom vpn

Joanna Nofal

• October 26, 2020 10:07

hi guys anybody can help me i got avira phantom vpn pro yesterday and its working on my phone but other devices are not seeing it. i cant use it as pro and its calling for purchase again. how to do to be recognized in all of my devices some are android some are windows please help me

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• 

  pascha45

  • October 26, 2020 18:23

  Hello Joanna,

  It would be nice if you could provide us with some better information.

  • Which Windows system is installed, up-to-date with all updates.
  • Which Android device
  • Where did you buy the license, in the Avira online shop
  • What is displayed in your customer account under subscription
  • How did you proceed with the installation.

  https://support.avira.com/hc/en-us/articles/360000793445-How-do-I-upgrade-my-Avira-Phantom-VPN-Free-to-VPN-Pro-after-the-purchase- 

  With the answers and a detailed description we will try to help you.
  Thank you for your understanding.

  Many greetings

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