Avira Version 1.3.6 (1.3.6) and Mac OS Big Sur

Avira Customer

• November 27, 2020 11:08

I have above mentioned version of Avira. I think I have paid for it, but I'm not sure of it. I have a problem after updating to Mac OS Big Sur. It asks for setting up a Avira secure first. After following the instructions which is granting full disk access to Avira, it keeps coming back with the question to first allow full disk access.

Can you please help me out here?

Kind regards,

Hans van Elk

Yes 1 No

• 

  Lukas Huptas

  • November 27, 2020 13:05

  Hello Hans,

  Avira Free Security is fully working with macOS 11 Big Sur. Please make sure, you've downloaded the latest version:

  https://www.avira.com/en/free-security

  If you're having an active Avira license, please login into after installation is completed.

  Best,

  Lukas Huptas

  Avira Community Manager

  Yes -1 No
• 

  Avira Customer

  • November 27, 2020 15:18

  Hello Lukas,

  I first uninstalled Avira and than did install the version you suggested. However when I want to run a scan it keeps coming up with this window although I did exactly what it instructed. The "all done" button on the next screen is not activated to be pressed.

  Please advice.

  Kind regards,

  Hans

  Yes 3 No
• 

  Avira Customer

  • November 27, 2020 15:21

  Sorry Lukas, just solved the problem! Next to Avira security you also have to grant full disk access to Avira scan service separately

  Yes 0 No
• 

  Jean-Jacques Schwenzfeier

  • July 17, 2021 04:15

  Hi, I have the same problem as described above. The suggested solutions do not help. 

  Yes 0 No

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