ALLOW button

Fabio Martorana

• November 30, 2020 22:02

Hello everyone,

I just bought and installed Avira Prime on my Macbook (Big Sur); no problem until I got to the system and preferences section to allow the actual loading except that there's no ALLOW button to click on; I went through the installation process twice always with the same problem; 

Does anyone have any suggestions please?

Thank you

Fabio

Yes 0 No

• 

  pascha45

  • December 02, 2020 10:50

  Hello Fabio,

  Did you follow the instructions:
  https://support.avira.com/hc/en-us/articles/360013744377-Installation-of-Avira-Security-for-Mac 

  Please make sure, you've downloaded the latest version:

  https://www.avira.com/en/free-security

  With an active Avira license, please log in after completing the installation.

  If anything is still unclear, please let us know, we are happy to help.

  Many greetings and a wonderful pre-Christmas time

  Yes 0 No
• 

  Peter Knops

  • December 15, 2020 22:31

  Same problem here, can’t even find where to log in because I got stuck in the “allowing” part. There is no allow button to click on so I can’t get Avira running and log in...

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• 

  Karel Van der Auwera

  • December 16, 2020 14:36

  If you use the installation file from the free version of Avira, the problem should not occur. Had the same problem reinstalling Avira. Only using the free installation file helped!

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• 

  Ben Collins

  • January 03, 2021 12:22

  But I already have a paid Avira on my other iMac and phone. But I can't access Allow on my Mac laptop

   

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• 

  Ben Collins

  • January 03, 2021 12:24

  and where would I find the installation file from the free version? Sorry, a bit lost. My iMac Big Sur allowed me to Allow. Why not my laptop?

   

  Yes 0 No

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