Reimbursements

Ken Killen

• December 11, 2020 18:23

I no longer need the Avira Software.  I was charged for it and need to get reimbursed.  Is there a phone number to call?  Using the computer does not work.

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• 

  pascha45

  • December 11, 2020 19:58

  Hello Ken,

  Please log in to your customer account with the e-mail address you used to purchase the licence.
  There, the licence is displayed under https://my.avira.com/de/auth/login   and can continue to be used with automatic licence renewal with the extended term.
  If you do not wish to extend the licence, you can deactivate it by following the instructions below in order not to receive an extension.
  https://support.avira.com/hc/en-us/articles/360000924057-How-do-I-disable-or-enable-Automatic-License-Renewal-of-my-Avira-product- 

  If you have registered with the correct e-mail address, you can contact the support team by telephone or e-mail - and thus reach them by computer.

  • https://my.avira.com/de/dashboard/support/tabs/support 
  • or
  • https://support.avira.com/hc/en-us  scroll down to  ⇒ Activate Avira

  
  If anything is still unclear, please let us know, and we will be happy to help.

  Best wishes and a peaceful pre-Christmas time

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