False security issue reports.

Completed

Permanently deleted user

• December 27, 2020 03:42

Firstly I use Avira free so I'm not expecting a solution to this issue but an explanation would be nice as this false reporting problem will definitely have an affect on my decision to upgrade to premium.

When a scan is performed there are 19 privacy issues detected, all regarding Windows 10 spy ware. I have these 19 Windows privacy issues made inactive, and  several more,and have done for years. Every time Windows updates I check the registry to make sure they haven't been reactivated and they never have been.

There is the button to "Fix all issues" which, of course, directs you too the purchase Avira Premium add.

Why would I upgrade to premium if the product detects issues that aren't there?

Thanks for reading this.

I look forward to an answer.

Dick.

Yes 0 No

• 

  Lukas Huptas

  • January 13, 2021 10:28

  Hello Dick,

  If you made changes on your own these won't affect the "default value" of Windows. These default value sets are scanned by Avira which results in the privacy scan as mentioned. So there's no solution as sadly there's no way to scan customized privacy settings.

  Best,

  Lukas Huptas

  Avira Community Manager

  Yes 0 No

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