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Can't install Avira

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4 comments

  • Avatar
    Lukas Huptas

    Hello Keld,

    This was a temporary issue that is fixed by our dev. team for a couple of days. Please try again.

    Best,

    Lukas Huptas

    Avira Community Manager

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  • Avatar
    Permanently deleted user

    I have Mac Big Sur, downloaded avira FREE antiviruis security, registered and made password for account, but nothing happens when I open  or double click, no commands work, icon in dock, menu says virus protection is off. Never asked for administrator password. Can use junk files scan, also set scheduled times, but nothing else seems to work. How can I successfully install free antivirus

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  • Avatar
    pascha45

    Hello Arthur,

    Did you follow these instructions and download the product from here?
    What is Avira Antivirus for Mac? – Official Avira Support | Knowledgebase & Customer Support | Avira

    See below on the page:  Download Avira Antivirus for Mac

    Best free Antivirus for Mac, trusted by millions (avira.com)

    Did you install Avira or another protection program before? Have you removed all remnants of old installations?
    Without your exact details we have no information about your problem. In the Free version, we do not have a connection to your customer account via support to initiate further checks.
    Please describe exactly how you have proceeded so far, without exact information we can only guess about the source of the error. Thank you for your understanding.

    Many greetings

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  • Avatar
    pascha45

    Hello Arthur,

    Great! We are pleased that the installation has now been successful.

    Unfortunately, you replied to a "no reply" email, which is not inserted here in the post.

    Thank you very much for your feedback and have fun with the FREE antivirus security installation.

    Many greetings

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