VPN will NOT connect have Prime mobile account

Permanently deleted user

• January 27, 2021 12:15

VPN will NOT connect have Prime mobile account.WHY???

Yes 0 No

• 

  pascha45

  • January 27, 2021 13:07

  Hello,

  Unfortunately,  we can't get a picture to your question with your information. It would be nice if you could inform us about your problem with informative descriptions:

  • Which OS is it, exact Mac version, all updates?
  • The BS of the mobile device
  • Did you purchase the license in the Avira Online- Shop or in the App Store?
  • Is the license displayed in your Avira customer account?
  • Please describe exactly how you installed the Prime version on your "mobile account".
  • Do you get error messages?

  With your answers and precise descriptions of your problem, we will be happy to try to provide you with specific information. Thank you for your understanding.

  Many greetings

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