Ending Subscription

Answered

Permanently deleted user

• January 28, 2021 06:26

I have tried to find the toggle with which to end an active subscription. I have been paying for more than 12 months for a service I  no longer use. (Changed to Chromebook) but still have not been able to find a way to stop the subscription, Please help.

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• 

  pascha45

  • January 28, 2021 08:48
  • Edited

  Hello van van,

  To deactivate the automatic license renewal you can go to your customer account
  https://my.avira.com/en/auth/login    under    https://my.avira.com/en/dashboard/subscriptions/tabs/plans  and  "+ See Details" to find your installed license.

  To change your settings yourself, see the following illustrated instructions
  https://support.avira.com/hc/en-us/articles/360000924057-How-do-I-disable-or-enable-Automatic-License-Renewal-of-my-Avira-product-

  Does this guide help you?
  If something is still unclear, please let us know, we are happy to help.

  Many greetings

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