Charges

Answered

sheila14004 niedzwiecki

• February 12, 2021 20:41

Why did I pay 99.99 and still am having 10.86 taken out monthly?  thats crazy

email-address deleted

 

Yes 0 No

• 

  pascha45

  • February 15, 2021 11:04

  Hello Sheila,

  Your personal data has been removed for your protection.

  You have already had contact with the support team about your license.

  You are writing here in the community, a publicly accessible forum, personal data may and can unfortunately not be questioned or even processed here according to the Data protection GDPR.
  Questions about your license or Avira payment transactions can only be handled by the support team via your customer account by email in accordance with GDPR. Thank you for your understanding.

  Premium customers with a valid license can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support 
  • Or
  • https://support.avira.com/hc/en-us   scroll down to Contact Avira

  Based on your contract documents there, to which we have no access from here, a satisfactory solution for you will be found. Thank you for your understanding.

  If something is still unclear, please let us know, we are happy to help.

  Many greetings

  Yes 0 No

Please sign in to leave a comment.