account and new products
Answered
Pls. contact me - itr seems impossible to write an e-mail to Hamburg. - I need to buy better security and discuss my account
e-mail address deleted
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Hello Orla Peter,
We have removed your email address for your security.
You are writing here in the community, a publicly accessible forum, personal data may and can unfortunately not be questioned or even processed here according to the Data protection GDPR.
Questions about your license or the Avira payment processing can only be processed by the support team via your customer account via email in accordance with GDPR.You have already contacted the support team about your license and created a ticket there.
Based on your contract documents there, to which we do not have access from here, a satisfactory solution for you will be found. Thank you for your understanding.
If something is still unclear, please let us know, we are happy to help.
Best regards and have a nice weekend
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