suspension

Completed

oliviero villich

• January 22, 2021 14:43

I have to upgrade a program (Calibre) but Avira blocks same files and I can't complete upgrading. May I suspend Avira e go on after installation the upgrade ? How can I do ?

Thanks

Oliviero Villich  Email address removed

Yes 0 No

• 

  pascha45

  • January 25, 2021 09:28

  Hello Oliviero,

  Your email address has been removed for your protection.
  Please note, the community is a public forum.

  Unfortunately, you have not specified the OS. Let's assume WIN 10, otherwise please correct.

  • Right-click on the Avira icon in the taskbar.
  • Remove the checkmark in front of "Enable real-time protection".

  Please do not forget to re-insert the checkmark to re-enable the real-time protection.
  If something is still unclear, please let us know, we are happy to help.

  Best regards

  Yes 0 No
• 

  Dizpo Zabl

  • June 11, 2022 10:49

  Win10 x64

  I too have issues with Avira AV Pro 15: It will not allow Calibre2 ebook reader to be installed:

  https://calibre-ebook.com/download_windows64 

  Disabling allows it (if you've previously placed a scan exception on it's installation directory). Once re-enabled it finds and quaranteens it's executables It does this even disabled!!!

  So WHAT is the problem here, a false positive on this program or this free (very good been using for years) program or it is actually infected? Questions one's faith in...both.

  Yes 0 No
• 

  pascha45

  • June 13, 2022 18:26
  • Edited

  Hello Dizpo,

  You write:

  I too have problems with Avira AV Pro

  Have you installed Avira Antivirus Pro?
  Have you already initiated a scan of the offending file?
  How do I submit suspicious files and URLs to Avira Virus Lab? – Official Avira Support | Knowledgebase & Customer Support | Avira

  We do not have access to your installation here in the community. Unfortunately, technical checks are only possible by the support. 
  Premium customers with a valid licence can contact the support team directly from their customer account under "Support".

  If something is still unclear, please let us know, we will be pleased to help.

  Many greetings

  Yes 0 No

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