My Subscription

Answered

Weam Muhsen

• March 10, 2021 16:05

I can't use my Subscription why??

I change the server PC to new one, but when I installed Avira server it tell me the subscription is off why??

Yes 0 No

• 

  pascha45

  • March 11, 2021 08:02

  Hello Weam,

  We can't tell you why your subscription is switched off.
  To help with your question, more information is needed.

  • Which OS is installed?
  • Which Avira licence is it? (Free or Pro and exact version)
  • What is stored in your customer account?
  • Is the license stored under ABOS?
  • Where did you purchase the license? (Avira online shop or retailer)
  • Do you get error messages? (screenshots please)

  With the answers and precise information we will try to answer with concrete details.
  Thank you for your understanding.

  Many greetings

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