Avira marks WebEx teams as a trojan

Completed

Dimitris Rousanidis

• March 03, 2021 11:19

Hello,

My team recently switched to the new WebEx but every time I try to install the desktop app Avira marks CiscoCollabHost (the WebEx executable) as a trojan. I can't even add it to the ignore list. The strange part is when I request Avira to scan the file. It sais that it's safe. I need WebEx to do my job so I need to fix this mess as soon as possible.

Yes 1 No

• 

  Lukas Huptas

  • March 11, 2021 09:59

  Hello Dimitris,

  Well, please submit all related files which seem to be false-positive detected directly to our APL:

  Submit Suspicious Files (avira.com)

  Best,

  Lukas Huptas

  Avira Community Manager

  Yes 0 No

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