False positive submission

Permanently deleted user

• March 08, 2021 02:32

Hi there

Multiple files and versions of our product are treated as malwares by Avira. (There was an issue related .Net Reactor)

I'd like to submit all distributed files since the service started (some of files are not detected by Avira in VirusTotal) but (https://www.avira.com/en/analysis/submit?utm_source=CS&utm_medium=KB) seems doesn't support multiple files submission. 

https://drive.google.com/file/d/1UU_LUlLwhNan-Z657WEMD9gOtDyfFvET/view?usp=sharing

this is the link that I'd like to upload.

Do I have to upload files one by one?

Yes 0 No

• 

  Permanently deleted user

  • March 08, 2021 02:40

  And I already sent via email but no response.. novirus@avira.com

  Yes 0 No

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