Virtual location "Hungary" disappeared

Answered

Pal Laszlo

• April 02, 2021 10:07

Virtual location "Hungary" disappeared from Phantom VPN Pro (3 days ago). Please fix it!

Yes 0 No

• 

  pascha45

  • April 08, 2021 11:52

  Hello Pal Laszlo,

  Unfortunately, you have not provided us with any information that would allow us to get an idea of your contribution. Unfortunately, we cannot determine here in the community what is wrong with the "Hungary" connection.

  Premium customers with a valid licence can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support
  • or
  • https://support.avira.com/hc/en-us   scroll down to Contact Avira

  The support team has your contract documents at hand and can therefore initiate checks of your installation, to which we do not have access here. In addition, correspondence with the support team can be conducted via email in accordance with the GDPR.
  We will gladly try to assist you with precise information. Maybe it was a temporary malfunction?
  Thank you for your understanding.

  Kind regards

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