Avira Safe Shopping make Google Search laggy on Microsoft Edge

Khoa Đinh

• May 20, 2021 18:14

Safe Shopping is my favourite adblock and shopping tool on Microsoft Edge but with latest version of Edge (Edge 90), this extension is causing typing lag or duplicate typed words on Google Search (I use English, Spanish and Vietnamese on Google Search and this situation happened on all language input). If I remove the extension, everything back to normal. Hope that Avira can fix this problem. Thanks Avira.

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• 

  pascha45

  • May 21, 2021 12:53

  Hello Khoa,

  We are sorry that you are not happy with the Avira extension.

  Premium customers with a valid licence can contact the support team directly:
  https://my.avira.com/en/dashboard/support/tabs/support
  or
  https://support.avira.com/hc/en-us scroll down ⇒ Contact Avira

  The support team can check your installation and find or fix the error. From there, checks can be initiated that we do not have access to here.
  The community is a publicly accessible forum, personal data may not be processed here according to the data protection GDPR. From the support all information can be exchanged via email in accordance with GDPR.

  We regret that we cannot help you to fix the error. However, you can get help from the support team.
  If anything is still unclear, please let us know, and we will be happy to help.

  Best regards

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• 

  Khoa Đinh

  • May 21, 2021 16:43

  Hi Pascha, thanks for your feedback. I did have Avira Prime, because the Safe Shopping extension is free so I don't use Avira support included in subscription to ask about this problem. Anyway thanks for your support.

  Regards

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