Avira optimization suite

Completed

Permanently deleted user

• June 05, 2021 08:51

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  Permanently deleted user

  • June 05, 2021 08:59

  I try to purchase  Antivirus Pro,  I  follow the authentication instructions on the screen to complete  my purchase ,  I  gave it my credit card  information  SEVERAL TIMES  !!!!!!! ,    " PLEASE COMPLETE YOUR PURCHASE NOW "    is  all  I  get  !!!!!!    How shold I  purchase  the Antivirus Pro  ?????!!!!!!!!!

   

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  pascha45

  • June 06, 2021 10:22
  • Edited

  Hello Ruxmil,

  Avira Optimization Suite or Antivirus Pro? What do you mean?

  Where are you trying to buy Avira, in the Avira online shop?
  Have you asked your bank about the new EU guidelines for online credit card authentication? Have you considered the security procedures for credit card payments on the Internet? Your bank will inform you.
  Unfortunately, we can't give you any information without your input, especially since we don't know who is sending you this message "PLEASE COMPLETE YOUR PURCHASE NOW".
  We are a public forum, personal data may not be processed here according to the GDPR. Questions regarding your license or Avira payment processing can only be handled by the support team via your customer account by email in accordance with the GDPR.

  Thank you for your understanding.
  We regret that we cannot provide you with any further information regarding your request.

  Best regards and have a nice weekend

  Note:

  European Payment Services Directive2 (PSD2) and the new Strong Customer Authentication (SCA) policy. – Official Avira Support | Knowledgebase & Customer Support | Avira

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