List of servers not appearing and vpn profile missing

Completed

Avira Customer

• June 16, 2021 09:56

Latest iOS, latest phantom vpn pro Two strange issues: In settings when i open vpn section there is no vpn configuration for phantom. Tried to reinstall app with no luck. How do I make it install the configuration Second is when i open the app it says it cant reach the server and when i click the list of countries it shows empty. What should i do please?

Yes 0 No

• 

  pascha45

  • June 16, 2021 11:00

  Hello Avira Customer,

  We have just seen that you have also contacted the support team, created a ticket there and have already received some answers to your questions.
  We would like to ask you to stay with the support team that is already working on your case. From there, checks for premium customers can be used, which we do not have access to.

  We are a publicly accessible forum and are subject to the strict regulations of the Data Protection GDPR. We are sorry not to be able to do any additional investigations from here other than those possible by the support team.

  You will get further instructions in the ticket you created.
  Thank you for your understanding, avoiding duplicate exams and duplicate questions/answers.

  Many greetings

  Yes 0 No

Please sign in to leave a comment.