can't change email address

Completed

Don Wood

• June 30, 2021 15:38

When I enter a new email address it says the address is already in use. How do I find/fix this problem?

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  pascha45

  • June 30, 2021 16:40

  Hello Don,

  Could you please explain in more detail what your problem is?

  • Where do you want to insert a new e-mail address?
  • Which OS is installed on your computer?
  • Which Avira version is installed, free or paid version?
  • Please describe your exact procedure for entering the new e-mail address.

  With the answers and precise information, we will try to help with concrete details. Thank you for your understanding.

  Many greetings

  Yes 0 No
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  Iriam Rivera

  • March 31, 2022 10:24

  When I signed up for the promotion that was sent to my email account, my email was entered incorrectly. How can I get this fixed? It won’t allow me to change it in my app settings.

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  Salvatore De Carlo

  • December 29, 2022 14:09

  I' VE THE SAME PROBLEM... HOW I CAN RESOLVE ?

   

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  pascha45

  • December 30, 2022 07:13

  Hello Salvatore De Carlo,

  We have noticed that you have also contacted support, have already created a ticket there and have also received an answer.

  Many greetings

  Yes 0 No

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