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Answered

Colette Messinger

• August 16, 2021 08:55

Wont let me download because it failed vjirus scan?? Help please

 

Lettie

Yes 0 No

• 

  pascha45

  • August 16, 2021 09:56

  Hello Colette,

  Unfortunately, with the information we have been given, it is not possible for us to comply with your request for help.

  • Which operating system do you have installed? (Exact version number and current updates)
  • Which Avira version do you use (exact version name, Free or Pro)?
  • Please describe exactly how you did the installation.
  • Did you get an error message?
  • Did you perform an uninstallation and then a reinstallation?

  With the answers and exact information, we will try to be helpful with concrete instructions. Thank you for your understanding.

  Many greetings

  Yes 0 No

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