AVIRA VPN PRO turning off internet after connecting

Answered

charity.ngobeni Ngobeni

• August 25, 2021 12:09

hello

 I am using avira phantom pro. The internet goes off after connecting. Its been working fine all along, but i dont know what might be the issue now. please assist.

Charity

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• 

  pascha45

  • August 25, 2021 16:24

  Hello Charity,

  With the information you have provided, it is also very difficult for us to see  what might be the issue now.

  • Which OS is installed on your system (exact details with version number and current updates)?
  • Is it a single VPN license or a bundle?
  • Please describe your exact installation.
  • Did you make any changes or updates before this error?
  • Please describe your installation procedure and what you have already done to correct the error.

  With the answers and precise information, we will try to help you with concrete details. Thank you for your understanding.

  Many greetings

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