Setting up Avira,

Completed

Nuala Casey

• August 25, 2021 23:22

I have just purchased Avira, and I cannot set it up. I am following the instructions and am at 2nd step to give my Mac access to Avira. I have followed the steps - gone into system preference and given full disc access to Avira scan service and Avira Security helper, and restarted my Mac, and I can see that access was granted in the Privacy full disc access part. But I cannot move on from the set up page. It says I should click on later, which is not on the page and also the 'all done' did not light up. So I can't leave the page, and each time I click on the Avir icon, it takes me back to that page and tell me to give access which I have done. This is very annoying and I need to confirm that I have an antivirus in the next two days. Please help! Thanks

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• 

  pascha45

  • August 27, 2021 17:58

  Hello Nuala,

  You have already contacted the support team, created a ticket and received answers.
  Your request should therefore be answered.

  If something is still unclear, please let us know, and we will be pleased to help.

  Many greetings and a nice weekend

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  Adrian Keats

  • October 06, 2021 22:15

  I am having the same problem so what was the answer?  Adrian

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