Computer Slow Down

Completed

Permanently deleted user

• August 30, 2021 14:00

I am working on a Mac (10.15.7 (19H2)) that is having some major slow downs with Avira. I have provided the work around noted in another ticket (https://support.avira.com/hc/en-us/community/posts/4404112973201-Cannot-Setup-Avira-Security-1-7-4) and since then, I have seen the ball of death constantly. Once I turn off Avira, things speed right back up. I have looked and it doesn't appear that there is any active scanning going on. The major issues seem to revolve around the Adobe Cloud Products (InDesign and Photoshop).

 

Thank you

Yes 1 No

• 

  Lukas Huptas

  • September 16, 2021 09:59

  Well, it's quite impossible to solve this issue without setting an exclusion to some Adobe services as it seems. Our dev. dept. is working on some additional features for our macOS app which will be released in the upcoming weeks.

  As soon as we're releasing this update you're able to exclude Adobe and this issue should be done.

  Best,

  Lukas Huptas

  Avira Community Manager

  Yes 0 No

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