Not see licence on new PC

Completed

Damjan Cos

• September 17, 2021 15:52

HI!

I have Antivirus licence for 1 devices.

I remove licence from old PC, and install on new PC....

Now i dont see licence on new pc

Please help

Yes 0 No

• 

  pascha45

  • September 17, 2021 19:17
  • Edited

  Hello Damjan,

  Unfortunately, you did not tell us the exact Avira version and your OS.
  Did you follow the instructions below?
  How do I transfer my still valid Avira license to a new computer? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Did you log in to your customer account with the email address you used when ordering the license? Is your license displayed at   https://my.avira.com/en/dashboard/subscriptions/tabs/plans?

  If your license is still not displayed, please let us know with exact details of your procedure and all important information. Without this, it is difficult to judge the behaviour.

  Many greetings and have a nice weekend

  Note: We have just seen that you have also contacted the support-team  and have already created a ticket there.

  Yes 0 No
• 

  Damjan Cos

  • September 18, 2021 06:58

  Hello!
  Today i see installed licence on my new PC..

  Looks like it takes a while to show up....

   

  Thankyou

  regards Damjan

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• 

  pascha45

  • September 18, 2021 07:45

  Hello  Damjan,

  You're welcome. We are happy about that, thank you very much for the positive feedback.
  If anything is ever unclear, please let us know, you know the way to us.

  Many greetings and have a nice weekend

  Yes 0 No

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