Refund: Payment without my permission

Completed

Permanently deleted user

• October 14, 2021 08:24

I accidentally cancelled my account without downloading the software I "purchased"  without my permission. Following the refund procedures provided by the Support, I'm unable to find any useful information and there's no EMail address I can cantact for the refund. 

My reference number is 298xxxxxx

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• 

  Permanently deleted user

  • October 14, 2021 08:25

  please give me an effective EMail address with which I can apply for a refund

  Yes 0 No
• 

  pascha45

  • October 14, 2021 10:11

  Double post, see the answer:

  https://support.avira.com/hc/de/community/posts/4408944804881-Refund-Payment-without-my-permission 

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