My AppLock is not working
Completed
I've enabled AppLock on my phone and selected few apps to test the AppLock. The fact is that the app is not blocked, when I try to open a "locked" app it just opens as if nothing happend. No password, code, pin, fingerprint, fake error message or anything shows up.
How can I solve this?
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Hello Guilherme,
We regret that we cannot give you an answer to your question with the information we have been given. We have neither information about your phone nor about your installation of your Avira version, but some - too much - things do not work.
The community here is a publicly accessible forum, personal data may neither be questioned nor processed here according to the Data protection GDPR. Questions about your license or your installation can unfortunately only be answered by the support team via your customer account by email in accordance with the GDPR.
Premium customers with a valid license can contact the support team directly:
https://my.avira.com/en/dashboard/support/tabs/support
or
https://support.avira.com/hc/en-us scroll down ⇒ Contact Avira.
Based on the documents you provide to the support team, they can check your installation, which we do not have access to here. Thank you for your understanding.
If anything is still unclear, please let us know, and we will be happy to help.Many greetings and have a nice weekend
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