Avira Prime Licence not detected by the program

Completed

Umesh Soman

• November 02, 2021 18:45

I had Avira Prime earlier. I had selected Auto Renew and for some issue, it did not renew. I have now manually renewed Avira Prime, but on my laptop, it's just not detecting. What do i do?

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• 

  pascha45

  • November 02, 2021 19:47

  Hello Umesh,

  Please log in to your customer account with the email address you used to order the license. Every subscription purchased in the Avira Online Shop is assigned to a customer account, which is always registered to the email address used for the purchase and is automatically activated under this email address.
  Your licence is displayed at

  https://my.avira.com/en/dashboard/subscriptions/tabs/plans   and can be installed from there.

  You can find illustrated instructions here:
  How do I purchase and install Avira Prime on cross-platforms? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know, and we will be happy to help.

  Many greetings

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