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    pascha45

    Hello GIA BẢO NGÔ,

    We are sorry, but with the information, you have given us, we cannot get an idea of your problem.

    Please describe your problem exactly:

    • PC, mobile phone, tablet?
    • Which operating system is installed on your computer?
    • Which Avira version (free or paid version) are you using?
    • Please describe exactly how you proceeded with the installation.
    • What have you done so far to solve the problem?

    With the answers and precise information, we will try to help you with concrete details.

    Many greetings

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