Virus database will not update, get announcement that it was "updated 5 hours ago"

Answered

Permanently deleted user

• November 23, 2021 00:24

Windows 10 laptop, every time i start my computer i try to update virus protection, it always say updated 5 hours ago, even though it has been days since i started my computer

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• 

  pascha45

  • November 24, 2021 08:04

  Hello Barry,

  Hello

  Unfortunately, you have given us very little information.

  We are a public forum, we do not have access to your customer data nor to your installation.

  • Which Windows version? (Version number and current updates)
  • Which Avira version? (exact description, free or paid)
  • Did you make any changes before the report?
  • What have you already done to resolve the problem?
  • Have you already performed a repair installation?

  With the answers and exact descriptions, we will try to be of further help with concrete information. Thank you for your understanding.

  Many greetings

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