Reinstallation of Avira Prime okay but not the VPN

David Richards

• November 23, 2021 13:17

I have had Prime for quite some time.  Yesterday I had to reinstall Windows 10.

Avira Prime AV seems to be working okay, but the VPN shows only ads to purchase.

Why is the VPN not working? How can I get the VPN to work again?

Thanks in advance.

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• 

  pascha45

  • November 28, 2021 12:03

  Hello David,

  We have seen that you have also contacted the support team, have already created a ticket there, and have already received a response.

  If something is still unclear, please let us know, we will be happy to help.

  Many greetings and a peaceful pre-Christmas season

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