Problem launching the Avira program

Completed

Didier Python

• December 12, 2021 08:10

I have the same problem as Jill Taylor and his question 2 days ago under "Windows 10 deactivated the Avira Launcher ..."

What we need to do ?

Thank you. 

 

 

Yes 0 No

• 

  pascha45

  • December 12, 2021 10:10
  • Edited

  Hello Didier,

  You are referring to the contribution of the customer Jill Taylor with the details of your error message. Therefore, we have no information about your installation and your Avira version.
  The customer in the thread you mentioned contacted support directly as a Prime customer to let them know that his problem had been solved.
  Premium customers with a valid license can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support
  • or
  • https://support.avira.com/hc/en-us   scroll down to Contact Avira

  You are writing in a public forum, personal data cannot and must not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or your installation can only be answered by the support team via your customer account by email in accordance with the GDPR. We do not have access to your account or your installation from here. Thank you for your understanding.

  Best wishes and a peaceful pre-Christmas time

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