TotalAV steals Avira's database?

Completed

Shadowra Shadowra

• December 12, 2021 19:29

Hello,

I am contacting you to investigate a fake security software: TotalAV.
This software scams people by bombarding them with ads, pretending to be a professional antivirus, but the reality is quite different...
I also noticed that it has Avira files (update system and activation key).
Do they have a partnership with you? Or they have nothing and steal your files and database?

Thank you very much,
Shadowra ;)

Yes 0 No

• 

  pascha45

  • December 12, 2021 20:21
  • Edited

  Hello Shadowra,

  Your request here in the community is not completely understandable. You have already contacted the support team and created a ticket there.
  Please check your email addresses in your Avira customer account, you have 6 addresses there. Please check whether they are verified.
  Keep your questions please in the ticket you created, you will get additional information there.

  Have you already tried to look for "TotalAV" with the search engine of your choice? There you will get information about what is meant by "TotalAV" and what software is behind it.

  You are writing here in a publicly accessible forum, personal data cannot and must not be questioned or answered in this forum according to the Data Protection GDPR. Questions regarding your license and for payment processing or installation can only be answered by the support team via your customer account by e-mail in accordance with the GDPR.

  Thank you for your understanding, continuing sending your questions in the ticket you have already created.
  There are your contract documents, to which we have no access here and also cannot answer GDPR-compliant by e-mail.

  Best wishes and a peaceful pre-Christmas time

  Yes 0 No

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