contacting the support team/customer service

Completed

Permanently deleted user

• January 04, 2022 16:42

I cannot reach out to any support with Avira. How can I contact a team member?

I've already tried through the customer service page (https://support.avira.com/hc/en-us?source=connect) and it doesn't work.

Yes 0 No

• 

  pascha45

  • January 11, 2022 23:14

  Hello B p,

  If you have an active license, which is displayed under

  https://my.avira.com/en/dashboard/subscriptions/tabs/plans

  you can reach the support team at

  • https://my.avira.com/en/dashboard/support/tabs/support
  • or
  • https://support.avira.com/hc/en-us scroll down to Contact Avira

  The support team can only be reached with a paid license.

  If something is still unclear, please let us know, we are pleased to help.

  Best regards

  Yes 0 No

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