Not able to upgrade Avira and impossible to activate 'echzeitschutz'

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Permanently deleted user

• February 07, 2022 12:45

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• 

  pascha45

  • February 07, 2022 19:26

  Hello,

  We are sorry to hear that you are having difficulties with the installation.
  Unfortunately, you did not provide us with any information so that we could get an idea of your issue.

  • Which OS is installed on your system? (with exact version number)
  • Which Avira version are you trying to update?
  • Is it a free or pay version?
  • Have you made any changes?
  • What did you do to activate the real-time protection
  • Did you run a scan for malware?
  • How did you try to reactivate the real-time protection?

  With the answers and precise information, we will be pleased to try to answer your questions concretely. Thank you for your understanding.

  Best regards

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