Avira Prime VPN PRO for Android

Completed

Permanently deleted user

• February 08, 2022 11:27

After many days of finally getting the VPN pro to work as an Avira Prime app....

Now, when enabled, VPN Pro blocks ALL incoming and outgoing traffic on my device.

Kind of useless to have to disable it everytime I want to check mail, stream a video or just do anything at all.

I have uninstalled and reinstalled 3 times, cleared cached, etc... and nothing is making it work.

Gotta say, this is the most upsetting VPN ever!

Yes 0 No

• 

  pascha45

  • February 08, 2022 13:21

  Hello Leslie,

  You have already had several contacts with the support team, you have also received several answers about the installation.

  We do not have access to your customer account here, and your current question as a premium customer about the email inconvenience can be answered by the support team based on your installation. You already needed many days to install and reinstalled 3 times. So, it makes sense to stay with the support team with questions about the installation in your opened ticket. The support team can check your installation, we have no access to it here. Thank you for your understanding.

  Many greetings

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