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    pascha45

    Hello J-Louis,

    With the information provided to us, we are unfortunately unable to form a picture of your question.

    • What is the device in your question?
    • Which OS is it? (Exact version number, all updates?)
    • Which Avira version do you have installed? (Free or Pay version and exact details)
    • Did you make any changes before?
    • What have you done to resolve the problem so far?

    With the answers and precise information, we will give concrete instructions.

    Many greetings and have a nice Sunday

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