I ask for a refund due to the blocking of my account.

Completed

Виктор Власов

• May 09, 2022 13:05

Annual subscription taken out of my credit card, but blocked due to government restrictions on exports  cannot access my account.

Due to the need to have a VPN to circumvent censorship, I will have to buy a VPN from another company.

 

 

Yes 0 No

• 

  pascha45

  • May 09, 2022 15:02

  Hello Виктор Власов,

  You are writing here in a publicly accessible forum, questions about the  license can unfortunately only be dealt with by the support team.
  Customers with a valid license can reach the support team directly under "Support" from their customer account in accordance with GDPR.

  You can also initiate a reversal at
  Cancel your Avira subscription renewal – Official Avira Support | Knowledgebase & Customer Support | Avira

  and here you will find the instructions for the refund:
  Request a refund for your Avira order – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know, we will be pleased to help.

  Many greetings

  Yes 0 No

Please sign in to leave a comment.