Subscription???

Completed

Blerta Karahoda

• May 19, 2022 12:30

I have an Avira VPN subscription, but on MyAccount/Avira Website it says: You have no subscription - Get a new subscription. Why is that? 

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• 

  pascha45

  • May 20, 2022 07:14

  Hello Blerta,

  Unfortunately, we cannot get an idea from the information you have provided.

  You are writing here in a publicly accessible forum, we have no access to your customer account, not even to your purchased Avira licenses. Questions about the license or the payment process can only be answered by the support team via your customer account by email in accordance with GDPR.
  Premium customers with a valid license can contact the support team directly from their customer account under "Support".

  Many greetings

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