Unable to log in on Chrome

Completed

Noel Lackey

• June 01, 2022 20:02

Hi,

if I try to login on the chrome browser it says wrong username and password even though  am using the correct username and password, any help greatly appreciated

Noel

Yes 0 No

• 

  pascha45

  • June 02, 2022 07:17

  Hello Noel,

  Please check your access data stored in your Avira customer account. You have two customer accounts, but one of your registrations has not been filled in correctly.
  With correctly entered personal access data in your Avira customer account, your login should also be executed correctly.

  We have no influence on the correct access data when logging in to the Avira customer account, only the owner of the account can enter this data.

  If something is still unclear, please let us know, we will be pleased to help.

  Many greetings

  Yes 0 No
• 

  Noel Lackey

  • June 02, 2022 09:16

  Thank you for your quick response, can you tell me how to check my access data?

  Regards,

  Noel

  Yes 0 No
• 

  pascha45

  • June 02, 2022 15:52

  Hello Noel,

  Here you will find instructions on how to log in to your Avira account.
  Login to My Avira Account via the Avira product – Official Avira Support | Knowledgebase & Customer Support | Avira

  Below, you can check your registration in your customer account:
  https://my.avira.com/en/dashboard/subscriptions/tabs/plans

  Many greetings

  Yes 0 No

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