VPN iOS authentication information

Completed

david paiva

• June 05, 2022 03:06

Keeps asking for authentication, I login through Apple ID and the icon when selecting to login through Apple ID is not working. I’m a paid customer of this subscription.

Yes 0 No

• 

  pascha45

  • June 05, 2022 06:18

  Hello David,

  We are sorry to hear that you are having trouble logging in with your Apple ID.
  You are writing here in a publicly accessible forum, from here we do not have access to your customer account.
  Questions about the license and the installation are possible for paying customers to get information from the support team.
  Premium customers with a valid license can contact the support team directly from their customer account under "Support".
  Based on your contract documents available there, questions about the license can be dealt with in a GDPR-compliant manner by e-mail. Thank you for your understanding.

  If anything is still unclear, please let us know, we will be pleased to help.

  Many greetings and have a nice weekend

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