Payment for my account cannot be completed

Completed

Peter Van breemen

• June 07, 2022 09:16

My account nummer is 3xxxxxxx9.

My VISA CREDITCARD AUTORISE THE PAYMENT TO PAY €34,95 TO AVIRA HOLDING .

BUT YOU DONT ACCEPT THE PAYMENT.

SOMETING GO,S WRONG ALL THE TIME

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• 

  pascha45

  • June 07, 2022 18:35
  • Edited

  Hello Peter,
  we have removed the data on your license for your security.

  You are writing here in a public forum, here in the community we do not have access to your customer account.
  Unfortunately, we cannot say why the payment does not work. Here you can find the payment options at Avira:
  What payment options does Avira offer? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Premium customers with a valid license and correct registration can contact the support team directly from the customer account under "Support".
  We regret that we cannot be of further assistance to you here.

  Best regards

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