Got email but i don t recall having avira installed

Completed

Permanently deleted user

• June 07, 2022 17:31

Yesterday and today i got a mail from avira with the message that there are unusual logins from my device. But: i don t have an avira account or subscription. Why do i get these mails?

Yes 0 No

• 

  pascha45

  • June 07, 2022 18:20

  Hello Femke Marcar,

  Unfortunately, we can't tell you why you are getting these messages.
  Could you please send us screenshots so that we can have a look at the messages?

  It is very surprising because you do not have Avira installed.
  To be on the safe side, it would be useful to check these messages, thank you for your efforts with the screenshots.

  Kind regards

  Yes 0 No
• 

  Permanently deleted user

  • June 07, 2022 21:14

  Yes sure I can. Where can i send them to? Best femke

  Yes 0 No
• 

  pascha45

  • June 08, 2022 08:51

  Hello Femke,

  Thank you very much for your feedback.

  You can insert the screenshots here in your post field under "Insert Images".

  If anything is still unclear, please let us know, we will be pleased to help.

  Many greetings

  Yes 0 No
• 

  Permanently deleted user

  • June 08, 2022 12:19

  Somehow i don t have the insert button in my interface...

  Yes 0 No
• 

  pascha45

  • June 08, 2022 13:19

  Hello Femke,

  Here you will find information, from here you should be able to upload pictures, which are then inserted in the post, as I have done with this picture:

  

  Many greetings

  Yes 0 No
• 

  Permanently deleted user

  • June 08, 2022 18:51

  Really don t have it! 😞 I ll try on my laptop tomorrow!

  Yes 0 No
• 

  pascha45

  • June 08, 2022 19:13

  Hello Femke,

  Thank you for your feedback.

  Many greetings and have a nice evening

  Yes 0 No
• 

  Permanently deleted user

  • June 11, 2022 10:56

  Ha on my laptop it works :D. Later I got one from my own hometown.. Any idea how I got this without having Avira? 

  
  

   

   

  Yes 0 No
• 

  pascha45

  • June 11, 2022 11:46

  Hello Femke,

  Super! Thank you for your feedback and the screenshots.
  We will forward this information to the support team for review.

  Are you sure you never had Avira installed?

  Normally, these messages come up when you have logged in somewhere new or with new login data, to be sure that this unusual login really comes from you.
  The support team will contact you.  Due to an increased number of requests, there may be delays in processing.

  Best regards and have a nice weekend

  Yes 0 No
• 

  Permanently deleted user

  • June 11, 2022 12:46

  Thanks!! And not that i recall. I actually never heard of Avira. .. was there a name change maybe in the last few years?

  Yes 0 No
• 

  pascha45

  • June 12, 2022 21:02

  Hello Femke,

  Here you will find a description of why you received this email.

  Why did I get an Avira security message via email? – Official Avira Support | Knowledgebase & Customer Support | Avira

  The only strange thing is that you describe that you do not have Avira installed.
  We have already forwarded your contribution to the support team to check whether this message can also appear if Avira has not been installed, as you say.

  Many greetings

  Yes 0 No
• 

  Permanently deleted user

  • June 13, 2022 18:39

  Thanks so much for your help

  Yes 0 No

Please sign in to leave a comment.