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hi my reference number: 3xxxxxxx0

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    pascha45

    Hello ngfhgc,

    For your security, we have removed the personal data for your license.

    You are writing here in a publicly accessible forum, we do not have access to your customer account.

    Questions about the license or payment processing can only be handled by the support team via your customer account by email in accordance with GDPR.

    Premium customers with a valid license and correctly registered can contact the support team from their customer account under "Support".
    Only you can make changes, we have no authorization for this and no possibility to check. Thank you for your understanding.

    If something is still unclear, please let us know, we will be pleased to help.

    Kind regards

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