My computer crashes every time I do a full scan with avira

Completed

Dika .

• June 09, 2022 09:12

It blue screens and says "system service exception". I should also mention that my ram sticks are going bad, is it because of them or something else?

Yes 1 No

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  pascha45

  • June 09, 2022 11:02

  Hello Dika,

  If something is unclear and you are asked for help with this concern, it is important to provide concrete information about the system installed, and the versions used to check the scan.

  ...is it because of them or because of something else?

  Unfortunately, we cannot answer your question with the information you have given us.
  Have you used the search engine of your choice to look for this message and find out what is behind this error and how or if this error can be fixed?
  You have already identified weaknesses in your device and received an error message.

  We regret that we are not able to offer any troubleshooting for your information; for this we need precise and detailed information.  

  Kind regards

  Yes 0 No
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  Dika .

  • June 09, 2022 13:42

  pascha45 I am using Windows 10, the latest version, the blue screen message said "System service exception"

  Yes 0 No

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