Avira fail to delete quarantined file (follina.doc)

Completed

Eyal V

• June 12, 2022 05:58

Hi ,

I've got avira free real-time ,

I created a doc file for testing purposes :

Microsoft Office Zero-Day Vulnerability | Follina | CVE-2022-30910 ,

the issue is avira constantly detects the file and runs "Luke file walker",

then I go to quarantine and delete the file,

but the problem is the file isn't deleted ...so avira is in a "loop" of detecting and quarantining the same file over and over....

I've tested this scenario on 2 different windows 10 computers

 

 

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• 

  pascha45

  • June 12, 2022 09:34

  Hello Eyal.

  You are writing here in a publicly accessible forum.
  We have no access to your account or your installation, we have no way to address your concerns with checks.

  There is a possibility to have your file checked again:
  How do I submit suspicious files and URLs to Avira Virus Lab? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Customers with a valid licence can contact the support team directly from their customer account under "Support".
  From there, DSGVO-compliant checks can be initiated, which we unfortunately do not have access to here in the public forum.
  If anything is still unclear, please let us know, we will be pleased to help.

  Many greetings and have a nice Sunday

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