Unsubscribe

Answered

Richard Hart

• June 25, 2022 16:12

I have no account. Avira shows that my E-mail address is not valid (I have 3 and tried the all with same results) I have tried to unsubscribe every time I get an E-mail and I always get "Something went wrong, try again later." BS. Unsubscribing should not be this hard and if Avira does have issues with a simple task and does not allow people to unsubscribe in hopes of a sale, pretty poor advertisement. REMOVE AND UNSUBSCRIBE  email-address removed FROM ALL YOUR DATA BASES. Continued annoyances will be reported.

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• 

  pascha45

  • June 26, 2022 09:44
  • Edited

  Hello Richard,

  We have removed your email address for your security. Please never put email addresses in a public forum.

  You are writing here in a publicly accessible forum, unfortunately we have no contact with your customer account and your license.
  You have  5  e-mail addresses stored in your Avira customer account. Not only that, but you write that you cannot contact the support. In order to clarify your request, contact with the support for your licenses is urgently required, which you unfortunately can no longer establish, as you write.

  Avira is subject to the strict requirements of the General Data Protection Regulation (GDPR).
  We need your consent to create a one-time ticket with the support for you to clarify your license and the various email addresses, to deactivate your license and to delete your data.

  After receiving your declaration of consent, we will forward your contribution to the support team so that they can contact you by email at the email address used here in accordance with GDPR. Your personal data and the license can then be adjusted according to your wishes.

  We are waiting for your feedback so that we can contact the support to cancel your license in a GDPR-compliant manner.

  Many greetings and have a nice Sunday

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