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    pascha45

    Hello John,

    We have just seen that you have been in contact with Avira support.

    Here you will find instructions on how to contact the support team:
    You can contact the support team directly from your customer account under "Support" or

    There you will get further information about your account and your license. Unfortunately, we cannot help you here in the public forum. Thank you for your understanding

    Kind regards

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